Returns & Exchanges
At FINESSE, we want you to be completely satisfied with your purchase. If your new pieces aren't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
1
Start Your Request
Visit our online Returns Portal and enter your order number and zip code to initiate the process.
2
Prepare Your Package
Place the unworn items with original tags attached back into the original packaging or a secure shipping mailer.
3
Print & Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
4
Drop Off & Track
Drop your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing